custom orders is running about 2 weeks, depending on the size and complexity of the design. When placing your
order, you will need to have an idea of style and color theme. If you have a swatch of fabric from your decor that you
want matched, you will need to send a sample to me. Also you will need to determine what size you prefer if you are
ordering a cross. Be as specific as you can be, a lengthy email might be required in order to get the necessary
information needed, to achieve the look you desire.
It is not unusual for me to see a picture in a magazine and love the color combination so much that I design a cross
that could be put into that picture. So, if you see something in your favorite decorating magazine, let me know or scan
it and email it to me.
Remember to include with your order:
Your name, address and phone number ( if I have a question, I will be calling you!)
Size ( 6" is the most requested size wall cross, especially if ordering as a gift)
Type or Style of Cross (ex...Vintage (old looking), Shabby Chic ( distressed paint),
Rustic ( woodsy, masculine, earthy), Bling~Bling (dripping with jewels)
Color Choices
When you are ordering a necklace, please specify what length you prefer. Standard drop for the wire cross pendants
is 16". Some of my clients prefer a longer length for wearing with sweaters.
Pricing is estimated per order and dependent upon the size and complexity. After placing the order, you will receive a
confirmation with details and an estimate. When your order is completed you will receive notice, included will be a
picture of your order, pricing and shipping information. An invoice will be generated, at that time you will pay for
your order and it will be shipped after payment is received. Usually, the whole process, from the day you order, to
the time you receive it, is about 2-3 weeks, unless your order is for more than one or two. That is a whole different
animal and there is not enough room for that explanation.
Payment terms are as follows: When you order via email, you will receive an invoice via email and you have several
choices in which to pay, options are shown below. When you order by phone, your invoice will be sent to you by fax or
snail mail. Or, if you have an email address, an invoice can be emailed to you. I accept Visa, Master Card, Discover
and American Express as well as personal checks, however, your order will not ship until funds have cleared and are in
my account. All returned checks will be subject to a $25.00 fee and will be held until provisions have been made to
settle your account.
Shipping: USPS Priority Mail ......Insurance is highly recommended, but only added if specified. Shipping costs will be
calculated and included with the notice of completion.
Order by Email: cjalbright@rustiqueart.com
Order by Phone: 469.585.8452
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