bead is no longer in stock to be used on design, Rustique Art reserves the right to take certain
liberties to complete an order using substitutions of same color. So.... if a cross has a stone on it
that is in a disc shape and I only have squares or ovals in the same color, then I will use the
different shape. If the substitution changes the design to a certain degree, I will inform my client,
so that they can make the decision to continue with the order or not.
Privacy Policy ~ Information gathered from you, for the purpose of shipping or completing your
order, will never be shared with a third party or sold for distribution.
Terms of Sale ~ When ordering direct from this site, using the shopping cart, you will be
directed to a secure checkout through Pay Pal. Please note: You do not have to have a Pay
Pal account in order to pay for your purchases. When you order via email, you will receive an
invoice via email and you have several choices in which to pay, options are shown below. When
you order by phone, your invoice will be sent to you by fax or snail mail. Or, if you have an email
address, an invoice can be emailed to you. I accept Visa, Master Card, Discover and American
Express as well as personal checks, however, your order will not ship until funds have cleared
and are in my account. All returned checks will be subject to a $25.00 fee and will be held until
provisions have been made to settle your account.
Return Policy ~ Complete satisfaction with your Rustique Art design is my goal. When you
receive your order, please check it carefully. If your order is damaged, place it back into the box
that it was shipped in. Contact me via, email or phone within 3 days and you will receive an
authorization for the return. You will be given a store credit to be used for another product from
Rustique Art. Credit will not be issued for any product without that return authorization. You will
be responsible for return shipping costs and credit will be available once the product has arrived
back to me. After the 3rd day this offer will be void.
Shipping & Handling*** ~ When ordering direct from this site, using the shopping cart, orders
will be shipped within 7 business days. Custom orders have a lead time of about 2-3 weeks,
depending on the complexity of your order. See the custom order page for more
information. Rustique Art ships via USPS Priority Mail. Shipping & handling will be added to
the invoice at time of shipping for custom orders all other shipping charges will be calculated at
checkout.
Insurance is optional and is not required, however, I strongly suggest insuring your order. It will be
your responsibility to request insurance.
***If shipping costs are lower than calculated, a refund will be credited back
to you.
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Rustique Art
All rights reserved
